Contact and support
Where to reach us
| support@panels.app | |
| Community forum | community.panels.app |
| Discord | Join the server |
| These guides | Suggest an edit on GitHub |
Helping us help you
A few things make a real difference when you report a problem:
- Your device and iOS version, and the version of Panels.
- What you expected to happen and what happened instead.
- A file that reproduces it, if the problem only happens with certain comics.
- App diagnostics, if Panels crashed. These contain the crash logs we can't see remotely, and the recent ones are the most useful.
Before you write
Some things we get asked often have a quick answer:
- Lost Premium after reinstalling, or on a new device? You don't need to pay again — see restoring purchases.
- A family member can't get Premium? Family Sharing runs on Apple's servers, so our guide covers the settings we can't check from our side.
- Anything else? Have a look through the FAQs.
note
Panels purchases are handled by Apple, so we can't issue refunds or see your payment details. For anything involving billing, Apple Support is the right place.